Question 1

1. What is a Customer Support Representative?

Accepted Answer

A Customer Support Representative is a person who helps customers with their problems and answers questions about products and services.

Question 2

2. What are the requirements for a top customer support jobs in Lucknow?

Accepted Answer

There are a few requirements for a customer support job. One of them is that you should have experience working with customers and handling their complaints. You should also possess good communication skills since you will be talking to people on the phone. Good command of English is important too as you will have to deal with several people from different countries. You should also be reliable because you will have to handle a lot of tasks at once.

Question 3

3. How much do customer support jobs in Lucknow pay?

Accepted Answer

The salary offered by companies varies according to their needs and preferences but it should not be less than Rs. 19,599/- per year.

Question 4

4. What is the job profile?

Accepted Answer

The job profile of a Customer Support Executive/Manager/Staff Manager is to provide high-quality customer service with a focus on listening and understanding customers' needs.

Question 5

5. What are the job responsibilities?

Accepted Answer

Responsibilities of a Customer Support Executive are: Providing excellent customer service; Handling inquiries, complaints, compliments, and other general queries from customers; Maintaining order and performance of tasks assigned by the supervisor; Providing information about products and services; Providing assistance to customers who have special requirements or require additional attention.

Question 6

6. What is the placement process like?

Accepted Answer

You will be provided with an interview call where you will be asked questions related to your profile and skills. After that, you will be allowed to present yourself in front of the client company executives who are looking for candidates for the said job. After this process is done you will be asked to attend an onsite interview at their office where they will conduct mock interviews with you to test your skills and knowledge about the job they are offering.

customer support jobs in lucknow