Collection of Personal Information during visit to Platform
‘Personal Information’ means and include all information concerning the User and which is capable of identifying such User such as the name, address, e-mail address, phone number, location of the concerned User or the User behavior. The categories of Personal Information which we collect and the ways of collecting such information have been provided below:
(i) User-generated content: When a User solely visit our Platform for information purposes, i.e. if the User does not fill in our application form or registers on our Platform or otherwise provide information to us, we only collect the Personal Information that the browser of User transmits to our server. When a User views our Platform, we collect the following data, which are technically required to display our website and to ensure stability and security: IP address, date and time of the request, time zone difference to Greenwich Mean Time (GMT), content of the request (specific page), access status/HTTP status code, data volume transmitted, website where the request originated, browser, operating system and user interface, browser language and version.
(ii) User registration: When a User intends to join our Platform, we ask the User to provide certain information about the User. If such User is a worker we ask information such as name, age, gender, educational qualification, work experience, past remuneration or salary, contact details and location and in case if the User is an employer or representative of the employer we ask such User details such as name, employer’s identification number (CIN, GSTIN etc.), address, service industry, authorized signatory, name and contacts details (phone number and email address) of the representative of the employers.
(iii) E-communication: When a User contact us via WhatsApp or e-mail or through other modes of e-communication, we store the data that a User submits, in order to respond to User’s enquiry. Communication of these details is voluntary and with the consent of the User. Where these are details concerning communication channels (such as an e-mail address or telephone number), a User also consents to being contacted by us via these channels to respond to User’s enquiry. A User can revoke his consent for the future at any time.
(iv) Information related to third party integration: We may collect information about the User from third parties to improve our service, or for security and support reasons. If you choose to use some of the optional integrations, then we may collect certain information about the User available on these third-party platforms, including but not limited to Facebook, Twitter, Instapage, Survey Gizmo, LinkedIn, Google etc.
(v) Other information: We may request or receive other information such as feedback, questions, comments, suggestions, or ideas to provide you with other benefits or to improve our services.
Purpose of Collection and usage of information provided
We will only use User’s Personal Information in a fair and reasonable manner, and where we have a lawful reason to do so. We will use the User’s information to understand what type of workers and recruiters/employers are interested in our platform so that we can better design our services, to contact the User for further market research and to provide it to thirty party such as bank, financial institutions, insurance companies for verification purposes under a valid contract. We may process your Personal Information for the following purposes:
(i) providing our services to Users including to send you job alerts;
(ii) to give User relevant search results and recommended jobs and/or candidates (as the case maybe);
(iii) facilitate communication as part of the job search, application and interview process;
(iv) match the profile of the workers with the relevant employers;
(v) protecting our Users and providing Users with customer support;
(vi) give User relevant search results and job recommendations / candidates;
(vii) to communicate with the User;
(viii) using information collected from cookies and other technologies, to improve User’s experience and the overall quality of our services;
(ix) preventing, detecting, investigating and taking action against crimes, any other illegal activities, suspected fraud in any jurisdiction.