Faridabad is a happening city in Haryana with a population of close to 15 lakhs. It is best known for its large-scale industries and corporate giants. Founded in the early-seventeenth century, Faridabad has come a long way to become an industrial giant. It is part of the Delhi Metropolitan Area (DMA) and Delhi NCR region. Sky-high buildings, expansive malls, corporate headquarters, and factories are spread all across Faridabad. According to the latest reports, Faridabad is among the fastest-growing localities in the world. Hospitals, educational institutions, showrooms, outlets, and other facilities in Faridabad require receptionists to greet and help customers. Due to high demand, receptionist jobs in Faridabad are available throughout the year.

Over the years, Faridabad has become a hub for hospitals, educational institutions, and large-scale companies. The well-planned infrastructure of Faridabad plays a role in its expansion. Due to its high growth rate, the city has earned a place in the top 100 cities under the Smart Cities Mission. As more and more large-scale companies are choosing Faridabad for operations, the city is expected to increase its revenue. Faridabad already has a large share in the total tax collections of Haryana. Are you ready for a receptionist job in Faridabad? Read on to understand the skills required for receptionist jobs in Faridabad.

Key Points to Remember

Receptionists are required by every type of organisation. A simple primary school will need a receptionist to meet and greet the parents coming for admission. An outlet or a showroom will need a receptionist to show the way to customers. There are several skills required to become a good receptionist. Often, a receptionist is the first to interact with the customers in a store or showroom. Starting on the wrong foot might ruin the reputation of the store. Organisations do not want to hamper their reputation and require skilled receptionists. Getting a job as a receptionist in Faridabad might not be as easy as it seems. Some key points to remember before looking for receptionist jobs in Faridabad are as follows:

Working in the Front Office

As a receptionist, you will have to spend time in the front office. Whether it is a school, hospital, or store, a receptionist will sit at the front desk. People coming into the store or showroom will ask you for directions and services. Receptionists greet the customers and forward them to the designated agent or department. For example, a bank receptionist receives the customers and transfers them to a department based on their requirements. If the customer wants to know about the insurance policies, the receptionist will show them the way to the insurance department.

Competition in Faridabad

Not all organisations in Faridabad are large-scale and hire more than one receptionist. A small primary school in Faridabad might be satisfied with a skilled receptionist. It means that many candidates will compete for the single spot of receptionist in a particular primary school. Since Faridabad is a hub for organisations, people from other states arrive in search of jobs. There is high competition in Faridabad to grab the post of receptionist with a reputed organisation. You will have to display skills that set you apart from other candidates for a receptionist role.

Unsatisfied Guests/Customers

Working at the front desk is not always as pleasing as it might seem. Some customers might be unsatisfied and start heated arguments. Let us say a bank receptionist meets a customer with a cancelled check. Even though the issue lies with the checks department, the customer might unleash the outburst on you. In such a situation, you will have to remain calm and guide the customer to the respective agent or employee. Receptionist jobs in Faridabad require cool-headed candidates that can handle any situation.

Types of Receptionist Jobs in Faridabad

People often think that a receptionist is an individual job role that remains the same in all organisations. Well, there might be different types of receptionist jobs in Faridabad. It all depends on the requirements of an organisation in Faridabad. For example, an organisation in Faridabad might need a receptionist cum office assistant. In such a case, the receptionist will listen to the customers and complete the clerical tasks of other office reps in the company. Before applying for a receptionist job in Faridabad, one should browse listings on an online job board. By doing so, you can get to know the types of receptionist jobs and choose one according to your skills. Common types of receptionist jobs in Faridabad are as follows:

• Front Office Executive
• Fresher Receptionist
• Receptionist cum Office Assistant
• Receptionist cum Accountant
• Receptionist and Telecaller
• Front Desk Receptionist
• Front Office Executive

As one can see, several duties are assigned to a front desk receptionist. The front desk receptionist might be asked to fulfil accounting duties. Some organisations require receptionists to make calls and boost sales. It is crucial to note that companies mention the roles of a receptionist in their job description. Often, two receptionist titles might sound similar to candidates. By looking at the job descriptions, candidates can differentiate between two receptionist titles.

Key Challenges in This Role

You might be living under a rock if you think a receptionist job is easy. Any organisation will not offer you a salary for just lurking around in the office. Receptionist jobs in Faridabad have their challenges. Candidates should know the challenges associated with a receptionist role in Faridabad before applying for a job. There is no point in whining over a receptionist job after getting it. Start working on the challenges and make yourself ready for a receptionist role. Common challenges associated with receptionist jobs are as follows:

Maintaining a Good Attitude

On some days, you might wake up exhausted and feel like not doing anything. However, you will have to put on a happy face and greet the customers as a receptionist. Customers might raise their voices or ask baseless questions. Irrespective of the customer’s mood, receptionists have to maintain their calm and do their job.

Increased W orkload

Sometimes, a store might open for more than normal working hours. For example, stores remain open late at night during a sale or festive season. A store might need its receptionist to stay late at the store and help the customers. As a receptionist in Faridabad, be ready to compromise your weekend plans and work overtime. However, the company will compensate for the overtime by giving extra wages or leave.

Meeting C ustomer D emands

Some customers might ask questions and present issues above your pay grade as a receptionist. Even if you don’t know the answer, you cannot say no to the customer. As a receptionist, you will have to try your best to give customers a satisfactory answer. Receptionists often refer customers with complex problems to a senior representative within the organisation.

Qualifications/Soft Skills Required

Receptionists need to have some soft skills to perform their duties. While browsing receptionist jobs in Faridabad, read the job description. Organisations often mention the required skills for a receptionist in the job description on job boards. Besides some soft skills, a candidate needs to be educationally qualified to become a receptionist. For example, the top receptionist jobs in Faridabad might require candidates with a PG degree. Some soft skills and qualifications required to become a receptionist in Faridabad are as follows:

• Written & verbal communication skills
• Multitasking skills
• Dependability
• Problem-solving skills
• Attention to detail
• 10th passed
• 12th passed
• UG/PG degree
• Diploma degree
• Microsoft Office course certification