Noida is the short form for New Okhla Industrial Development Authority, an integral part of the National Capital Region (NCR). It is located just 14 km away from the heart of the capital. This planned city is an ideal location for various types of businesses and industries. Noida is a major hub for the education and IT industry with the presence of other industries as well. This has increased the demand for front office assistants, popularly known as receptionists. If you search, you can find that there are plenty of receptionist jobs in Noida.

Noida enjoys the status of a Special Economic Zone (SEZ) with several IT Parks. With the booming industries, there also are various other institutions, housing complexes, offices, etc existing in this city. Whatever the industry is, their offices will need a receptionist. Even though it is a widely available job opportunity, one must be competent enough to get a placement. It is an in-demand but highly competitive job. Most of the leading companies such as Wipro, GAIL, Samsung, Tech Mahindra, etc have their offices in Noida. These companies and the other offices around are regularly looking for competent receptionists. Here is all the information that you need to know if you are looking for the top receptionist jobs in Noida.

Key Points to Remember

A receptionist is the first contact point in an office for the customers. Sometimes, receptionists may also have other duties such as telecommunications and administration. In big companies, you will have a busy time fulfilling all these duties. It is not usually considered a lucrative job but it is stylish, especially in bigger companies and institutions. But that does not make the job easier, as it comes with a set of duties that can be tedious but satisfying.

Duties of a Receptionist

As you can see from your search for receptionist jobs in Noida, the core duties of a receptionist are different in each field. The duties of someone working in a hospital will be different from one who is working for a travel agency. The receptionists usually are the ones who welcome and direct the customers to their respective counters or destinations within the office.

In many offices, receptionists will need to attend to the calls and answer the queries of the clients. Apart from these tasks, they will have other responsibilities such as booking appointments, running errands, administrative tasks such as maintaining the paperwork, collecting and distributing mail or couriers, etc. So, this is a demanding job which you need to be prepared for.

An In-Demand Job

Owing to the vast number of offices, clinics, schools, and hospitals, there is a huge surge in receptionist jobs in Noida. Opportunities arise each day for the qualified to find the most suitable placement. The job ensures an attractive salary, especially for those with significant experience. It is one of the sought-after jobs for freshers. You can find an opportunity in every industry and at all levels as well. Depending upon the industry the job may demand different shifts and work on weekends, especially in the healthcare and hospitality fields.

Career Growth

A receptionist could work to move forward in their career towards a higher role with more responsibilities. In the corporate world, this is similar to a base-level job from which you can go up the ladder. You can become a personal assistant, senior manager, secretary, or other roles with more administrative responsibilities.

Top Receptionist Jobs in Noida

Receptionists are essential for the smooth functioning of an office or company. The job description for top receptionist jobs in Noida will be more or less the same but you can see that they show different designations. But depending upon the type of office or field, the job titles will be different. Some of the popular job titles for receptionists are given below.

• Receptionist
• Front Office Assistance
• Receptionist and telecaller
• Administration Assistant
• Front office Executive
• Front Desk Administrator

Key Challenges of a Receptionist

If you are searching for receptionist jobs in Noida, you need to understand that this type of job comes with its disadvantages and challenges as well. The specific challenges may be different for different industries and fields, but they still have some common issues to face.

Creating a Good Impression

When you look at the various receptionist jobs in Noida you can see different responsibilities associated with the role. Since this is a visible and critical role, you will be responsible for making a good impression on the public. Satisfying the customers and clients is a priority but fulfilling this can be tough when you are multitasking or dealing with too many people at a time.

Multitasking

A receptionist will have to do multiple tasks at the same time. You must excel in managing these tasks to be successful at your job. Time management is essential for this.

Handling Emotional Clients

Dealing with emotional clients, especially in the hospital waiting rooms and in hotels can be a daunting task. Between making appointments, directing patients and their attendants to the respective doctors and attending calls, dealing with emotional outbursts from the customers will need extreme patience. A front office executive should have the presence of mind to react in the right manner.

Understanding Company Policies

The front desk will be doing multiple tasks including billing as in the case of hospitals and hotels, a receptionist should have a good idea about the company policies and what is allowed and what is not.

Working Overtime

Even though it says daytime on the job profile, sometimes you may have to work overtime late at night. At times, you may be the first one in the office and the last one to leave. Unless there is a backup staff, this can be challenging with less flexibility.

Qualifications/Soft Skills Required

There are no specific degrees or certifications required to be qualified for receptionist jobs in Noida. But there are certain skills that you need to have to be eligible for the role. It is mostly soft skills rather than academics, though you need to have basic knowledge about computers and technology. Here are a few requirements to be fit for the role of a receptionist.

• You must have a high school certification or a general degree in any subject.
• Having excellent communication skills is necessary to convey your message properly. Since you are expected to do some administrative work, this is essential.
• Interpersonal skills: Being the face of the company, you must be good at interpersonal communication. You will be dealing with multiple personalities so you must also be comfortable interacting with them.
• Organisational skills are another mandatory skill expected in receptionists to deal with diverse responsibilities.