Question 1

1. What are the qualifications required for technical support jobs ?

Accepted Answer

The qualifications for the technical support jobs are the following— Computer science or a closely related technical sector bachelor's degree recommended There may be a need for certification in appropriate computer languages or industry-specific software. 1-3 years of relevant experience in a customer-focused role requiring technical expertise in the goods and services of an organisation. Professional written communication and interpersonal skills are vital when communicating with customers and clients. The capacity to effectively manage many milestones and projects while setting priorities. Accept constructive criticism and customer comments about their software or IT service experiences. It is at ease using company help desk software and other remote access desktop tools and assisting others. The capacity to set realistic and attainable deadlines for resolution and the competence to manage time.

Question 2

2. How many hours does a technical support executive work?

Accepted Answer

There are many part-time and full-time jobs available for technical support executives. Generally, the working hours range from 4 to 5 hours in a part-time job and 9 to 10 hours in a full-time job.

Question 3

3. How to get work-from-home technical support jobs?

Accepted Answer

Before applying for any job, you must have a resume with relevant skills. You can then search for work-from-home jobs for different categories of technical support executives. Depending on the suitable timescale, i.e., part-time or full time you can apply whatever suits your needs. Go through the job descriptions carefully before applying.