Sonipat is a city in the state of Haryana in India. It is situated around 40 kilometers from Delhi, the capital of the country. Being one of the largest cities in India, it has an extremely wide plethora of job opportunities available. Especially when it comes to telesales jobs in Sonipat, the prospects are endless.

This city is also home to one of the most famous bicycle manufacturing industries in India. Other major industries include automobile parts, rolled steel, hosiery, and textiles. Moreover, certain handicrafts are also extremely popular. For instance, the carpets and copper handicraft industries are quite popular in Sonipat as well.

Sonipat has also seen immense development in recent years, and it is only expected to show even further tremendous growth. This is why it is sometimes seen as the next Gurgaon of Haryana. For those who do not see the correlation, Gurgaon is an extremely successful region of Haryana that has seen great progress in recent years.

Some major companies that regularly give out opportunities for telesales jobs in Sonipat are Reliance Jio and IndiaMART. However, this sector can be quite competitive and hard to break into, which is why it is essential to plan and take the necessary steps to secure a safe and reliable job there.

Key Points to Remember

Just like any other job, getting a telesales job is, of course, easier said than done. However, there are certain things that you can do to make your job easier. It is not just about performing well at the job. However, these steps are those which will also greatly benefit you in getting a top telesales job in Sonipat. Let us look at some of these tips:

• Having a good CV

Your Curriculum Vitae (CV) is the first impression of you that a recruiter has. It may even be the last one if they’re not thoroughly impressed with your skills and capabilities. Therefore, make sure to have a well-written and updated CV at all times.

• Make a list of your work requirements –

To get your ideal job; it is first important for you to have a clear idea of what you are looking for in such a form of work. Then, compare this list with what the company you are applying to is looking for and find your perfect match!

• Willingness to learn

One of the most important things while embarking on the journey of a telesales job in Sonipat is to be open to learning from those around you, who may perhaps possess greater expertise and experience than you do currently.

Types of Telesales Jobs in Sonipat

Telesales is a job that involves selling and purchasing goods over the telephone. One of the major responsibilities of someone in a telesales job in Sonipat is that they must create a customer retention base. After all, the whole point of their job is to convince customers to purchase their products.

In general, there are two kinds of telesales: inbound and outbound. Inbound telesales involves entertaining customers who call in themselves to enquire about a potential purchase, while outbound telesales involves the agent calling prospective buyers themselves to convince them of a potential purchase. This involves great sales skills.

In any company, big or small, there will be a wide variety of the types of telesales jobs available. Such is the case for the top telesales jobs in Sonipat. However, the knowledge of this fact is still not readily available. Hence, it is important to make yourself aware of all the possibilities to make an educated decision. Let us look at the various forms of telesales jobs available for you to pursue at the moment.

• Telesales supervisor
• Telesales account managers
• Online telesales representative
• Outbound sales director
• Telesales business representative
• Customer service telesales representative
• Senior telesales manager
• Telesales wireless consultant

Key Challenges in This Role

Of course, trying to convince uninterested customers that your product is worth your time and money is no easy feat. Not only this, even solving the endless problems and demands of customers calling to purchase something, can be quite a headache. All of these challenges are, of course, understandable. Let us see some of the many of these challenges:

• The lack of visual explanation

Yes, technology has advanced in leaps and bounds over the last few years. However, video calling someone while doing this is not very professional. Therefore, one of the major challenges for people working telesales jobs in Sonipat is the lack of the ability to construct a picture true to the product. Even though they give their best to make the customer imagine exactly and nicely, there is still quite a leak. Hence, one of the most important tips here is to do your best to make them realize what it is like here. It is as if he made his decision.

• Not spoon-feeding the customers

Paying customers are rightfully often very picky. In this scenario, the agent needs to guide and hand hold the writer, whether necessary. Take them through every step in the order confirmation process. After all, customer retention is of the utmost importance.

• Handling customer nagging

Needless to say, as an agent working a telesales job in Sonipat, you will encounter a plethora of different customers. Some may treat you well; others will most definitely not. Therefore, it is important to have a strategy in place to deal with all kinds of customers. This way, you will never be blindsided by a customer’s incessant nagging and complaints.

• Payment can be quite the hassle

Now that you have figured out just the right technique to sell a product to a customer, closing the deal can be a whole other issue. For instance, it may be hard to communicate the correct blank details on the phone. Hence, make sure to always be ready with the final steps of the little hike. I thought it would be fine from all the thunder.

• Ordering over the phone is an outdated concept

Now, there will be plenty of young telesales people who have never ordered over the phone even once in their life. Hence, it is important to be ready for a how-to guide.

Qualifications/Soft Skills Required

Although no specific qualifications are necessary to become a telesales agent, it may help to have a certain degree of education and knowledge required to understand the technicalities behind soft skills. When it comes to soft skills, below are some that will prove to be extremely beneficial and are even a requirement when it comes to telesales jobs in Sonipat.

• Good communication skills

Needless to say, this is an indispensable part of being a telesales agent. To perform your job well, you will need to have excellent and subpar communication skills. This is also in part because you will need to reason with all kinds of people and convince them accordingly, which is only possible when you can communicate well.

• Creativity

Like mentioned countless times before, you will encounter multiple kinds of people as a telesales agent. There is no going around this fact. Hence, the ability to think on your feet comes in handy quite a bit while working a telesales job in Sonipat. This way, you can beat all kinds of reasons and manage to convince people, regardless of their reasoning, not to purchase your product.

• Sales ability

When you are on the phone trying to convince customers to purchase your product, you will need to have the ability to hold a sale properly. This does not only encompass making a solid case for your product. It also means dealing with the terms and conditions well. For instance, if a customer tries to bargain with you, make sure not to go beyond what the company has given you the OK for.